Mark Edwin Swindle

personal info

Download my CV

US: +1 (312) 212-3346

work experience

2022 Jul–2022 Sep

UX/Design Consultant, Architect, Artist and Photographer

@i-design.io

Freelance consultant for UX/design/production/SEO/PM of website/web app/print-based projects for business, educational, NGO/NFP and creative clients; design-build of 3 architecture projects; visual designer for a theatrical production; eBook/book design and production; multiple art exhibitions in Chicago, Paris and Barcelona; creation of a ~50k photo archive.

2022 July–2022 Sept

Sr UX Designer

@iHeartMedia

Working closely with stakeholders, users and engineering, over the 12-week contract created a comprehensive design and functional upgrade of iHM's Total Traffic & Weather (TTWN) application into a cloud- and role-based CMS.

2018 Mar–2020 Apr

Senior UX Specialist

Willis Towers Watson

Over 1+ year, I lead the creation of the MPV and Phase I Enhanced Direct Enrollment (EDE) web app leveraging meticulous research, concepting, wire-framing, journey mapping, prototyping, qualitative/quantitative user testing and presentations; and coordinating with the Center for Medicare & Medicaid Services (CMS). Other work: created utilities and enhancements for our Medicare— and Individual Family Plan—based products with research, design and user testing.

2015 Oct–2017 Apr

UX Solution Lead, Senior UX Designer

Aon Hewitt

Transitioned from Sr UX Designer to UX Solution Lead to rescue a stalled project, and delivered a fully-redesigned Reimbursements Center by guiding designers, writers and the offshore development team in requirements, visioning, prototyping, usability testing, presentations, accessibility/stakeholder reviews and component-creation governance.

2015 Apr–2015 Oct Apr

Senior UX Designer

Aon Hewitt

Rapidly delivered designs and user testing prototypes for the Your Retirement product.

2013 Oct–2015 Jan

CEO

Cinewav

Guided the development of a rough concept into an angel investor-funded video-on-demand (VoD) start-up leveraging premier film festivals as the optimal venue for creating symbiotic relationships between film festival content creators, participants and organizers. Tasks included formulating marketing and distribution strategy; creating prototypes; branding and investor presentations and fundraising efforts; and assisting in financial modeling and legal framework creation.

2010 Jan–2013 Oct

UX Architect, Designer, IA, PM

@design-i

Amsterdam, NL-based consultant for Columbia University, Northwestern University, John Jay College, The MacArthur Foundation, The American Assembly, Operation Smile, etc. on complex, content-rich, interactive and historical-archival websites and web app projects, coordinating worldwide-distributed teams.

2005 Apr–2009 Dec

Senior Web Designer

Northwestern University, School of Education & Social Policy

I led the design and development of complex historical & academic websites, custom web apps, promotional material & university-wide interdisciplinary projects; and continued the expansion of our custom CMS, SOCiety, to include digital portfolios, profile engine, news center, accreditation and recruiting.

2002 Jul–2005 Apr

Webmaster, Senior Designer

Northwestern University, School of Communication

Expanded the School’s outreach and internal interactions via award winning designs of websites digital and print promotional material; led an exceptional team of Computer Science students in the creation of a custom CMS, SOCiety, deployed across multiple schools and institutes; and oversaw the management of dozens of websites for faculty staff and researchers..

2000 Jan–2001 Jun

Senior Interactive Art Director

Frankel & Company

Marketing & promotions agency-based art direction, design and production of websites and micro-sites for clients including Tropicana, Target, Frito Lay, and Visa

1998 Jun–2002 Jul

Web/Interactive Designer, Flash, Animator, Illustrator

Aquent, Digital People, E-Staff, Randstad, etc

Clients: Rand McNally, DDB Worldwide, Smith Bucklin & Associates, Neology, McGraw-Hill, Argonne National Laboratory, Giant Step, Quantum Leap, Leapnet, United Airlines, etc.

1995 Mar–1998 Apr

Co-owner, Co-founder

The Quaker Goes Deaf

I designed, built, managed, and created the website, online sales platform and marketing campaigns for Chicago's most dangerous record store, an alternative & indie label CD/vinyl/video store specializing in new, used and rare/collectible releases; and with ~monthly live performances. Voted Best Record Store in Chicago, 1998.

education

MS, Computer Information Systems

Northwestern University (incomplete)

BS, Architectural Studies

University of Illinois (with honors, Bronze Tablet)

proficiencies, software, tags