UX Specialist backed by super-solid UI, IA, PM and design skills. A quick study, fully-engaged from the get-go, who pursues of project excellence while respecting deadlines and budget.

 

 

Word doc PDF Download my CV

(708) 738-7858

(312) 212-3346

markswindle@gmail.com

 

work experience

2018–present

Senior UX Specialist @Willis Towers Watson

Primary focus as UXA on the Enhanced Direct Enrollment Phase I initiative for Via Benefits Individual Marketplace products, with research, journey mapping, wireframing, prototyping, user testing, development, and coordination with CMS and a consultant. Minor focus on products/services for the Medicare market.

2015–2017

UX Solution Lead, Senior UX Designer @Aon Hewitt

Begun as a 4-month assignment as Sr UX Designer, this morphed into 24 months as UX Solution Lead, with salvage of a floundering re-design (Your Spending Account). Guided designers, writers and an offshore development team in requirements, visioning, prototyping, usability testing, sponsor negotiations, CX/accessibility/sponsor reviews and the governance process to create exemplary, top-testing products.

2010–2015

UX Architect, Designer, IA, PM @design-i

Consultant for Columbia University, Northwestern University, John Jay College, The MacArthur Foundation, The American Assembly, Operation Smile, etc. on complex, content-rich, interactive and historical-archival websites and web app projects, coordinating worldwide-distributed teams.

2013–2014

CEO, UX/Visual Designer, Digital/Marketing Strategist, PM @Cinewav

Led a video-on-demand start-up addressing the excess of cinematic content by leveraging premier film festivals as the optimal filtering tool, pursuing a relationship with the 90-plus% of festival filmmakers without a distribution outlet. Invited in at the concept stage, then guided the project to a Round 1 $250k investment, formulating marketing and distribution strategy, creating prototypes, and assisting in financial modeling.

2004–2010

Senior Web Designer @ Northwestern University, School of Education & Social Policy

Design/development of complex historical & academic websites, custom web apps, promotional material & University-wide interdisciplinary projects; and expansion of SOCiety to include digital portfolios, profile engine, news center, accreditation functionality, etc.

2002–2004

Webmaster, Designer @ Northwestern University, School of Communication

Design and production of digital and print promotional content for the School, its departments, and research; architected a custom CMS, SOCiety, deployed across multilple schools and institutes; oversaw the management of dozens of websites for faculty, staff and researchers.

2000–2001

Senior Interactive Art Director @ Frankel & Company

Art direction and design of website and microsite projects for Tropicana, Target and Visa; and—in the nascient period of corporate web presence—coordination of print/web brand identity.

1998–2002

Web/Interactive Designer, Flash, Animator, Illustrator @ Aquent, Digital People, E-Staff, Randstad

Clients: Rand McNally, DDB Worldwide, Smith Bucklin & Associates, Neology, McGraw-Hill, Argonne National Laboratory, Giant Step, Quantum Leap, LeapNet, United Airlines, etc.

education

MS, Computer Information Systems

Northwestern University (incomplete)

BS, Architectural Studies

University of Illinois (with honors, Bronze Tablet)

 

skills

  • 5 - UX design
  • 5 - Web design
  • 5 - IA
  • 5 - Wireframing
  • 4 - Prototyping
  • 4 - Responsive design
  • 4 - Interactive design
  • 4 - Project Management
  • 4 - Writing for the Web

  • 5 - Adobe Creative Suite
  • 4 - Axure
  • 3 - Visio

  • 4 - HTML/CSS
  • 3 - SQL
  • 2 - PHP
  • 2 - Javascript

proficiencies

  • Low/Med/High fidelity
  • Wireframing (web/tablet/mobile)
  • HTML/Axure prototyping
  • Storyboarding
  • Journery mapping
  • Workflows
  • Personas
  • Strategic thinking
  • Start-up experience
  • Business analysis

personal

  • Passionate
  • Engaged
  • Calm
  • Expert communicator
  • Team player
  • Highly-organized
  • Quick study
  • Mood lightener
  • Impasse breaker
  • Humor infuser