UX Specialist backed by super-solid UI, IA, PM and design skills. A quick study, fully-engaged from the get-go, who pursues of project excellence while respecting deadlines and budget.
work experience
2018–present
Senior UX Specialist @Willis Towers Watson
Primary focus as UXA on the Enhanced Direct Enrollment Phase I initiative for Via Benefits Individual Marketplace products, with research, journey mapping, wireframing, prototyping, user testing, development, and coordination with CMS and a consultant. Minor focus on products/services for the Medicare market.
2015–2017
UX Solution Lead, Senior UX Designer @Aon Hewitt
Begun as a 4-month assignment as Sr UX Designer, this morphed into 24 months as UX Solution Lead, with salvage of a floundering re-design (Your Spending Account). Guided designers, writers and an offshore development team in requirements, visioning, prototyping, usability testing, sponsor negotiations, CX/accessibility/sponsor reviews and the governance process to create exemplary, top-testing products.
2010–2015
UX Architect, Designer, IA, PM @design-i
Consultant for Columbia University, Northwestern University, John Jay College, The MacArthur Foundation, The American Assembly, Operation Smile, etc. on complex, content-rich, interactive and historical-archival websites and web app projects, coordinating worldwide-distributed teams.
2013–2014
CEO, UX/Visual Designer, Digital/Marketing Strategist, PM @Cinewav
Led a video-on-demand start-up addressing the excess of cinematic content by leveraging premier film festivals as the optimal filtering tool, pursuing a relationship with the 90-plus% of festival filmmakers without a distribution outlet. Invited in at the concept stage, then guided the project to a Round 1 $250k investment, formulating marketing and distribution strategy, creating prototypes, and assisting in financial modeling.
2004–2010
Senior Web Designer @ Northwestern University, School of Education & Social Policy
Design/development of complex historical & academic websites, custom web apps, promotional material & University-wide interdisciplinary projects; and expansion of SOCiety to include digital portfolios, profile engine, news center, accreditation functionality, etc.
2002–2004
Webmaster, Designer @ Northwestern University, School of Communication
Design and production of digital and print promotional content for the School, its departments, and research; architected a custom CMS, SOCiety, deployed across multilple schools and institutes; oversaw the management of dozens of websites for faculty, staff and researchers.
2000–2001
Senior Interactive Art Director @ Frankel & Company
Art direction and design of website and microsite projects for Tropicana, Target and Visa; and—in the nascient period of corporate web presence—coordination of print/web brand identity.
1998–2002
Web/Interactive Designer, Flash, Animator, Illustrator @ Aquent, Digital People, E-Staff, Randstad
Clients: Rand McNally, DDB Worldwide, Smith Bucklin & Associates, Neology, McGraw-Hill, Argonne National Laboratory, Giant Step, Quantum Leap, LeapNet, United Airlines, etc.
education
MS, Computer Information Systems
Northwestern University (incomplete)
BS, Architectural Studies
University of Illinois (with honors, Bronze Tablet)
skills
proficiencies
personal