portfolio: Make Your Retirement Choices
Role: Senior UX Designer
Re-design of an 8-step responsive web and mobile app for customers making pension payout choices, including payout locations(s), beneficiaries, legal sign-off, rollover amount (optional), payment type—e.g. lump sum vs. monthly—and destination. The design process included 15+ usability studies, with prototypes of the entire sequence for each test. 2 of the 8 steps are presented below.
Step 5: Choose a Payment Option
Step 8: Review Your Pension Choices